Success stories / Heating & Air, San Antonio TX
From a dead phone line to steady service calls: how a San Antonio HVAC company got found
A family HVAC business with great word-of-mouth but no web presence became the company people actually find, and call, when their AC dies in a Texas summer.
3×
more inbound calls in 90 days
Page 1
for core local search terms
< 2s
mobile load time
Preview build: figures are illustrative until real client numbers land.
The challenge
Resendiz A/C & Heating had what most good trades businesses have: years of experience, loyal repeat customers, and almost nothing to show for it online. No website, a bare Google Business Profile, and a phone that only rang when someone passed a referral along.
In a market like San Antonio, that's expensive. When a homeowner's AC quits, they search, call the first two or three companies that look legitimate, and book whoever answers. Without a site, Resendiz wasn't even in the running.
The solution
We built a focused local-service site around the two things an overheated homeowner cares about: proof this company is real and good, and a fast way to call.
Every service page was written for how people in San Antonio actually search (AC repair, heating, installations), with the service area, response expectations, and a tap-to-call button that follows you down the page.
What we did
- 1
Lead with the phone call, not the brochure
Trades customers don't want to browse; they want to reach a human. The number and a call button sit in the header, the hero, and after every section.
- 2
Local search structure from day one
Clean service pages, real city-and-service keywords, schema markup, and a Google Business Profile wired to match the site exactly.
- 3
Proof over promises
Real photos of real jobs and plain-language answers to the questions every caller asks: pricing expectations, response times, service area.
- 4
Fast on the phones people actually use
The site is static and lightweight, so it loads instantly on a phone in a parking lot on 4G, which is where most of these searches happen.
The result
Within the first three months the pattern changed: calls stopped depending on referrals alone and started coming from search. The site now does the trust-building before the phone ever rings. Callers already know the service area, the services, and what to expect.
The business hasn't touched the site since launch. Hosting, updates, and changes are all handled for them.
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More calls. More jobs. Let's go.
A real person replies within one business day.
“Cancelled our old web guy after one call with these folks. Wish we'd found them two years ago.”
